Privacy Policy

Last updated: 18 August 2026

BoostMyMobile is a specialist service operated by Litenet Ltd, a UK telecommunications company.

We take your privacy seriously. This notice explains what personal information we collect when you use this website, contact us or enquire about our services, and how we use and protect that information.

Litenet Ltd is the data controller responsible for the personal information described in this notice.

Litenet Ltd
Company number: 11868036
Chandos House, School Lane
Buckingham
Buckinghamshire
MK18 1HD
United Kingdom

Telephone: 01908 794 794
Email: info@litenetuk.com

When you contact us, request a mobile signal survey or submit an enquiry through this website, we may collect information including:

• your name;
• company or organisation;
• email address;
• telephone number;
• information about your building, site or mobile coverage problem;
• information you choose to include in an enquiry or message; and
• technical information generated when you use the website, such as IP address, browser or device information and website usage data.

We only ask for information that is reasonably necessary to deal with your enquiry or provide our services.

We may use your information to:

• respond to enquiries;
• discuss or arrange mobile signal surveys;
• prepare proposals, quotations or recommendations;
• provide and support our services;
• communicate with customers and prospective customers;
• maintain appropriate business and customer records;
• operate, secure and improve this website;
• understand how visitors use the website; and
• contact business customers or prospects about relevant Litenet or BoostMyMobile services where permitted by law.

We do not sell your personal information.

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we normally rely on:

Contract – where processing is necessary to provide a quotation, carry out work or fulfil an agreement with you.

Legitimate interests – where we have a legitimate business reason to process information, such as responding to enquiries, maintaining customer relationships, improving our services or communicating with business contacts, provided those interests are not overridden by your rights. The ICO recognises legitimate interests as a lawful basis where this balancing requirement is met.

Legal obligation – where we need to retain or process information to comply with legal, tax, accounting or regulatory requirements.

Consent – where we specifically ask for your consent. Where processing relies on consent, you can withdraw it at any time.

We may use trusted third-party service providers to help us operate our business, including providers of:

• website hosting and website services;
• email and communications;
• IT systems and cloud storage;
• customer and business administration systems;
• analytics and website security; and
• professional services such as accountants or legal advisers.

We only share information where necessary and expect organisations processing information on our behalf to protect it appropriately.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

Some technology and cloud service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate protections are in place in accordance with UK data protection law.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

How long information is retained will depend on factors such as whether an enquiry becomes a customer relationship, whether information forms part of a contract or project record, and whether we are required to retain records for legal, accounting, tax or regulatory purposes.

Information that is no longer required will be deleted or securely disposed of.

This website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and help us improve the site.

Some technologies are essential to the operation of a website. Others may require consent under the Privacy and Electronic Communications Regulations (PECR). Where consent is legally required, it should be obtained before those technologies are used.

You can also control cookies through your browser settings.

We may occasionally contact existing customers or relevant business contacts about services that we reasonably believe may be of interest, where permitted by law.

You can ask us to stop sending marketing communications at any time by replying to the message or contacting info@litenetuk.com.

Depending on the circumstances, UK data protection law gives you rights including the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete information;
• ask us to restrict how information is used;
• object to certain processing;
• receive certain information in a portable format; and
• withdraw consent where consent is the basis on which we process information.

Not every right applies in every situation.

To exercise your rights, contact info@litenetuk.com.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how your personal information has been handled. The ICO is the UK's independent data protection regulator.

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet or electronic storage system can be guaranteed to be completely secure.

This website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices of those websites and recommend reviewing their privacy information separately.

We may update this privacy notice from time to time to reflect changes to our website, services or legal requirements.

The date at the top of this page shows when it was last updated.